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What can I do today to improve the business? He measured how much his business improved by how much earnings it increased each quarter. More net profits indicated his business provided more value to customers. Improvement drove him to focus on serving customers better, fuller, and in larger quantities. More responsive to customer feedback.
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UARK Students, Faculty, and Staff. Log in using your full non-UARK email address. Teaching Innovation and Pedagogical Support. Friday, 7 am to 5 pm.